Importance of Performance Measurement for a successful KM Implementation.

 

Culture may be defined as a set of beliefs and values that provide identity and defines the day-to-day operations within an organization. This will include organization's purpose, vision, criteria of performance, the authoritative locations, decision-making orientations, leadership styles, compliance, evaluation, motivation et al.

A knowledge friendly culture is a key and critical component to successful knowledge management implementation. The organizational view and facilitation for both learning and innovation including how the employees are encouraged to build the knowledge base, in ways that enhances value addition for all its stakeholders is very important.

Organization Culture, which is a key element of managing organizational change and renewal is the biggest challenge for knowledge management implementation. It is this internal culture which can decide on the make or break of effective knowledge transfer, sharing and management. The employee behavior gets moulded to the organizational culture.

An open culture built around integrating individual skills, experiences and competencies into the organization's knowledge will be more successful. A culture of confidence and trust is required to enable and encourage the application and development of knowledge within an organization.